How Can We Help?
Answers for Apple and Google sign-in, selfie verification, friendship-focused use, and safety tools.
2
Apple + Google Sign-In
100%
Verification Required
Friends
Worldwide, Not Dating
Frequently Asked Questions
How do I create an account?
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Open TapHey, continue with Apple or Google, complete your profile, and follow the selfie
verification steps. Only verified accounts can enter and use the app.
Can I sign in with email, phone, or a Secret Key?
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No. TapHey supports Apple and Google sign-in only, and it no longer uses Secret Keys.
Why do I need selfie verification?
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Selfie verification helps confirm that every profile belongs to a real person. It is required to
reduce fake accounts and keep the community safer and more trusted.
Can I use TapHey before I'm verified?
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No. Verification is mandatory. Unverified users cannot browse, chat, or otherwise use the app.
Is TapHey a dating app?
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No. TapHey is for meeting and chatting with friends worldwide from different cultures.
What if I encounter inappropriate behavior?
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Use in-app safety tools immediately: block users and report profiles or messages that break the
rules. TapHey also uses moderation systems to help reduce abusive or explicit content.
What if my verification is rejected or taking too long?
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Follow the in-app instructions carefully, make sure your selfie is clear and well lit, and try
again if prompted. If the issue continues, contact support with your username and the Apple or
Google sign-in you used.
Still Need Help?
Send us a message with clear details. For account-specific help, include your TapHey username, the Apple or Google sign-in you used, and any verification error you saw.